Privacy notice

Last updated 8 November 2026.

What we collect

When you request a walkthrough, we collect your name, work email, phone number if you give it, your clinic or group name, the number of clinics, an estimate of monthly card payments and any message you write.

Why we collect it

We use these details only to reply to your request and arrange a walkthrough. We do not sell or share them, and we do not add you to marketing lists without asking.

How it is kept secure

Your request is stored securely with our database provider, encrypted and with access restricted to the Ampul team. Their servers are outside South Africa (in the United Kingdom), so the transfer is covered by contractual safeguards as required by section 72 of POPIA. This form collects no patient information.

How long we keep it

We keep a request for up to 24 months after our last contact with you, then delete it.

Your rights

You can ask us to show, correct or delete the details we hold about you, or object to us processing them. You can also complain to the Information Regulator of South Africa.

Contact

Send privacy requests through the walkthrough form on our home page and mark them "privacy request".